Terms & Conditions

Effective Date: 28.07.2025

Welcome to the official website of Surraj Marketing (“we,” “our,” or “us”). By accessing or using our website (the “Website”), you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using this Website.

If you do not agree with any part of these Terms, please do not access or use the Website.

  1. Website Purpose

The Website is intended solely for showcasing lighting products and collections offered by Surraj Marketing. The content is for informational purposes only and is not an e-commerce platform.

  • Product details are provided to help visitors understand design, features, and potential applications.
  • Visitors may send enquiries for product-related questions, availability, or to request a callback.
  • Partner store locations are listed for customer convenience.
  1. No Direct Purchases or Transactions

Surraj Marketing does not offer direct online ordering, purchases, or payment on this Website. Any purchase or service engagement must be conducted through our authorised partner stores or channels.

We do not accept responsibility for any transaction or communication made outside the partner locations or without formal documentation.

  1. Product Information

We strive to keep all product information accurate, up to date, and representative of the actual offerings. However, due to continuous product improvement and design updates, specifications, designs, finishes, or availability may change without prior notice.

All images are for illustrative purposes only. Actual products may vary slightly in appearance.

  1. Intellectual Property

All content on this Website—including images, product descriptions, logos, text, graphics, and layouts—is the property of Surraj Marketing or its licensors and is protected under applicable Indian intellectual property laws.

You may not:

  • Copy, reproduce, or distribute Website content without our written permission.
  • Use our brand name, logo, or images for commercial purposes or resale.
  1. Enquiry & Consultation

Visitors can submit enquiries for product clarification, availability, or to be guided toward nearby authorized partner locations. By submitting a query, you consent to being contacted by our team or representatives for follow-up communication.

We do not guarantee consultation outcomes or product availability at all times.

  1. No Returns or Exchanges

As this Website does not handle purchases directly, we do not offer any return or exchange policies through the platform. Any product-related concerns after purchase must be addressed with the partner store or retailer from where the product was originally purchased.

  1. Limitation of Liability

While we aim to provide accurate and reliable information, Surraj Marketing shall not be liable for:

  • Any errors or omissions on the Website.
  • Any indirect, incidental, or consequential damages arising from the use or inability to use the Website.
  • External links or third-party platforms that may be referenced on the Website.
  1. External Links

The Website may contain links to partner stores or third-party websites. These are provided for user convenience only. We do not endorse or take responsibility for the content, accuracy, or policies of such external sites.

  1. Newsletter & Marketing Communication

We collect limited personal information (name, email) only when you voluntarily subscribe to our newsletter.

  • This data is used only to send product updates, new collections, and promotional content.
  • You can unsubscribe at any time via the link provided in our emails.
  • We do not sell, rent, or share your personal data with third parties for any commercial gain.

For more details, please read our Privacy Policy.

  1. Changes to These Terms

We may update these Terms from time to time without prior notice. Any changes will be effective upon posting on this page, and continued use of the Website constitutes your acceptance of the revised Terms.

  1. Governing Law

These Terms are governed by the laws of India, and any disputes arising in relation to these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

  1. Contact

For any questions related to these Terms, please contact us at:
📧 contact@claraled.com